Maturity of Strategic Alignment of Business and IT in IT Education and Consultation Institutions

Kematangan Keselarasan Strategis Bisnis dan TI pada Lembaga Edukasi dan Konsultasi TI

  • Clara Hetty Primasari Universitas Atma Jaya Yogyakarta
Keywords: maturity, strategic alignment, business and IT, IT educational and consulting institution


The strategic alignment of business and Information Technology (IT) is an important element for an organization so that the organization can realize the benefits of information technology for the business they run. Technological advances, especially in the Industrial Revolution 4.0 era, made all organizations that wanted to win the competition not only implement technology in their business processes, but also had to align the use of information technology with non-IT units in the organization. The impact of the Industrial Revolution was felt in all fields, including education. In the midst of a lot of research on measuring the level of strategic alignment at higher education institutions, this research focuses on measuring the level of strategic alignment that has been carried out by institutions other than tertiary education, namely the IT Education and Consultation Institute in Yogyakarta. The model used in this alignment measurement is the Strategic Alignment Maturity Model (SAMM). From this research it is known that the IT Education and Consultation Institute which actively provides consulting and education services specifically in the IT field, understands the importance of Strategic Alignment in Business and IT and applies them in carrying out its business activities. However, despite implementing IT best practices as what has been taught to its customers, this institution needs to realize and improve the areas of IT human resources, business communication and IT, and measuring the value of benefits and IT competence.


Download data is not yet available.


R. M. Ellahi, M. U. Ali Khan, and A. Shah, “Redesigning Curriculum in line with Industry 4.0,” Procedia Comput. Sci., vol. 151, pp. 699–708, 2019.

A. Gunasekaran, N. Subramanian, and T. Papadopoulos, “Information technology for competitive advantage within logistics and supply chains: A review,” Transp. Res. Part E Logist. Transp. Rev., vol. 99, pp. 14–33, Mar. 2017.

A. Ullah and R. Lai, “A Systematic Review of Business and Information Technology Alignment,” ACM Trans. Manag. Inf. Syst., vol. 4, no. 1, pp. 1–30, Apr. 2013.

L. Muñoz and O. Avila, “Business and Information Technology Alignment Measurement - A Recent Literature Review,” 2019, pp. 112–123.

J. Luftman, K. Lyytinen, and T. ben Zvi, “Enhancing the measurement of information technology (IT) business alignment and its influence on company performance,” J. Inf. Technol., vol. 32, no. 1, pp. 26–46, Mar. 2017.

A. Alaraji, “Information Technology–Higher Education Alignment: A Field Study in an Arab Environment,” Mediterr. J. Soc. Sci., Jul. 2015.

S. A. J. Gilbert and B. M. E. De Waal, “Business and IT Alignment in Dutch Vocational Education and Training Organizations,” Commun. IIMA, 2010.

E. A. A. Seman and J. Salim, “A Model for Business-IT Alignment in Malaysian Public Universities,” Procedia Technol., 2013.

D. Pratama, “Pengukuran Keselarasan Strategi Teknologi Informasi dan Strategi Bisnis Dengan Model Luftman (Studi Kasus : Amik XYZ),” Semin. Nas. Inform., 2014.

B. Yuwono, “Penilaian Tingkat Kematangan Keselarasan Strategi Bisnis dan Ti (Studi Kasus Universitas XYZ),” Semin. Nas. Sist. Inf. Indones., 2013.

J. Luftman, R. Papp, and T. Brier, “Enablers and inhibitors of business-IT alignment,” Commun. AIS, 1999.

J. N. Luftman, “Assessing Business-IT Alignment Maturity,” in Strategic Information Technology, 2011, pp. 135–149.

K. P. Chumo, “Information and Knowledge Management Information Systems Strategic Alignment Maturity Levels: Corporate and Project Implementation Perspectives,” IISTE, vol. 6, no. 2, 2016.

J. I. Canales and A. Caldart, “Encouraging emergence of cross-business strategic initiatives,” Eur. Manag. J., 2017.

F. Rahimi, C. Møller, and L. Hvam, “Business process management and IT management: The missing integration,” Int. J. Inf. Manage., 2016.

V. Vallurupalli and I. Bose, “Business intelligence for performance measurement: A case based analysis,” Decis. Support Syst., 2018.

G. Stasser and W. Titus, “Pooling of unshared information in group decision making: Biased information sampling during discussion,” in Small Groups: Key Readings, 2006.

S. R. V and H. Muccini, “Group decision-making in software architecture: A study on industrial practices,” Inf. Softw. Technol., 2018.

How to Cite
Primasari, C. H. (2020). Maturity of Strategic Alignment of Business and IT in IT Education and Consultation Institutions. Jurnal RESTI (Rekayasa Sistem Dan Teknologi Informasi), 4(1), 10 - 16.
Information Systems Engineering Articles