SUPRIYANTO; IKA ARFIANI; ZAIN AHMAD TAUFIK. Implementation of the Conversational Hybrid Design Model to Improve Usability in the FAQ. Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi), [S. l.], v. 6, n. 3, p. 466–470, 2022. DOI: 10.29207/resti.v6i3.3816. Disponível em: https://jurnal.iaii.or.id/index.php/RESTI/article/view/3816. Acesso em: 29 oct. 2026.