I WAYAN WIDIANA; PUTU WIRA BUANA; I PUTU AGUNG BAYUPATI. CRM Implementation Using the VTiger CRM Application in Bottled Water Companies: Pemodelan dan Implementasi Proses Bisnis Berbasis E-CRM Menggunakan Aplikasi VTiger CRM . Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi), [S. l.], v. 4, n. 3, p. 418–428, 2020. DOI: 10.29207/resti.v4i3.1826. Disponível em: https://jurnal.iaii.or.id/index.php/RESTI/article/view/1826. Acesso em: 30 oct. 2026.