NUR’AHYA ANISA; YULIAZMI, Yuliazmi; GRACE GATA. Application of E-CRM in Salon Business in Increasing Loyalty and Service to Customers: Penerapan E-CRM pada Usaha Salon dalam Meningkatkan Loyalitas dan Pelayanan terhadap Pelanggan . Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi), [S. l.], v. 4, n. 2, p. 268–275, 2020. DOI: 10.29207/resti.v4i2.863. Disponível em: https://jurnal.iaii.or.id/index.php/RESTI/article/view/863. Acesso em: 30 oct. 2026.